Position Summary:

 

The Dean of Operations will support the Campus Director by coordinating operational and academic needs of the campus related to meeting state and local requirements including support services, testing, attendance, facilities, and academic requirements. The Dean of Operations will assist the Director with the implementation of the academic program, discipline of students and supervision and mentoring of faculty as well as the development of a positive school culture.

 

Qualifications:

Education/Certification:

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Associate degree or Bachelor's degree from a four-year accredited College or University, (preferred)

 

Experience:

• 2+ years of experience in working within an office environment.
• 2+ years of experience working with the Google and Microsoft Office suite of applications
• 2 years of related experience and/or training; or equivalent combination of education and experience.

 

Required Knowledge, Skills, and Abilities (KSAs):

 

• Advanced knowledge of federal and state education laws
• Strong organizational, time management, communication, and interpersonal skills
• Clear understanding of goal setting for students and the individualized approach
• Ability to communicate with all levels of students, parents, teachers, the community, and home office staff
• Ability to interpret policy, procedures, and student data such as diagnostic test results, state assessments scoring, transcripts, and grade point average

 

 Responsibilities and Duties:

 

• Assists with supervision of employees as directed in accordance with the organization's policies and applicable laws.
• Interviews, assists in hiring, and training employees
• Assists in planning, assigning and directing work.
• Assists in appraising the performance of staff, rewards and disciplines employees according to school policies and procedures, and addresses and resolves complaints and problems.
• Advocates, nurtures, and sustains a school culture and instructional program conducive to student learning and staff professional growth.
• Assists in ensuring the management of the organization, operation, and resources for a safe, efficient, and effective learning environment.
• Collaborates with faculty and community members, responding to diverse community interests and needs, and mobilizing community resources.
• Understands, responds to, and influences the political, social, economic, legal, and cultural context of the assigned student population.
• Acts with fairness and in an ethical manner.
• Perform special projects, during and after normal business hours, and all other duties as assigned

 

 

What You’ll Do – Accountabilities:

 

85% Ops Staff Retention 

• Responsible for ensuring top performers occupy every seat across all operations roles  
• Institutes operating mechanisms that facilitate the ongoing coaching and support of team members (check-ins, tactical meetings, regular observation and feedback sessions, high-quality talent review process and staff development cycle) 
• Leverages mentor feedback and support; routinely assesses team members based on progress toward goals as well as principal and HQ feedback; prioritizes support accordingly  

 

100% Projected Enrollment for Academy and College Prep by the first day of school 

• Develops and executes student recruitment efforts that target families with school-aged children immediately surrounding each school 
• Leads team to recruit new families with specific applicant goals per grade level__ while ensuring applications are high quality and ultimately lead to enrollment 
• Ensures all new families are effectively onboarded and persist through their first year  
• Complies with all federal, state, and organizational student registration requirements throughout the enrollment process (i.e. transfers, testing, etc.) 

95% Average Daily Attendance (ADA) for Academy and College Prep 

• Ensures new and existing families know and understand attendance expectations, with a particular emphasis on Kinder families 
• Manages team on the implementation of standardized accountability frameworks to ensure adherence to the outlined ADA policy at each school (i.e. escalation matrix, official attendance taking time, etc.) 
• Tracks data on a daily and cumulative basis and makes it visible to key stake-holders; identifies trends and course-corrects in a targeted way week-over-week 
• Implements best practices and leverages tracking mechanisms to positively impact ADA progress toward goals (PTGs) 
• Works with school lead teams to invest, motivate and implement ADA plans to achieve maximum impact  
• Complies with all federal and state ADA guidelines by performing regular and ongoing audits, staying abreast of changes in ADA policy and procedures, and effectively monitoring team members 

90% new student persistence for Academy and College Prep 

• Co-leads efforts with Campus Director to create an environment where students learn, thrive and have fun (school culture, praise and recognition, in and out of school events calendar, etc.) 
• Implements an ongoing monitoring system that reviews and addresses parent and student feedback, particularly as it relates to non-instructional services and support 
• Manages new family onboarding from the time a parent applies to Ignite through their first year in our schools 

Achieves Operational and Financial Excellence in Auxiliary Services (cost/sqft, cost/rider, CNP fund balance) 

• Ensures all Auxiliary support services provide best-in-class customer service while achieving operational efficiency and financial targets 
• Indirectly manages and provides day-to-day tactical oversight and support in the areas of Child Nutrition (CNP) 

 

Campus safe and operational support

• Responsible for managing all Beginning of Year (BOY) efforts with a specific focus on:  
• 100% of positions filled, staff onboarded and in attendance at summer training 
• Positive average score on both the parent and staff BOY surveys 
• Assisting campus director with arrival and dismissal procedures and supporting all scholars arriving to school and leaving safely
• Assisting Campus Director with weekly safety checks of playgrounds and door sweeps

 

We look for Team and Family who embody the following values and characteristics: 

• Believes and is committed to our mission and being an agent of change: that all students are capable of success and growth
• Has demonstrated effective outcomes and results, and wants to be held accountable for them 
• Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly 
• Works with urgency and purpose to drive student outcomes 
• Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change 
• Seeks and responds well to feedback, which is shared often and freely across all levels of the organization 
• Works through silos and forges strong cross-departmental relationships in order to achieve outcomes 
• We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students 

 

 

 

Physical / Environmental Factors:

 

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.